Your surgery has been invited to take part in a study that is interested in how access to healthcare is managed through telephone calls between patients and receptionists. It is important that you as a patient at the surgery have access to information about the study, so that you can decide whether you would like your data to be used as part of the research or whether you would like to opt out. If you have any questions regarding any of the information, please feel free to contact the researcher through the contact details provided below. 

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Patient opt-out notification